Last updated: September 26, 2026
Every Atlantic Atlas Designs item is printed to order just for you. Here is what to expect after you check out.
Processing time
Orders are printed and prepared for shipment within 3 to 5 business days (Monday through Friday, excluding U.S. holidays). Busy seasons can occasionally add a day or two; if your order will take longer than the time stated here, we will email you with a new estimate and you may cancel for a full refund.
Custom vehicle design orders
A Custom Vehicle Design Tee takes a little longer because we create your design first. We email your design proof within 5 to 7 business days of your order (48 hours if you add a rush proof). Your shirt is then printed and prepared for shipment within 3 to 5 business days after you approve the proof. Time spent on revisions is added to the schedule.
Shipping method
All orders ship by standard shipping to addresses in the 50 United States. We do not currently ship to Washington, D.C., U.S. territories, APO/FPO/DPO military addresses, or international addresses, and we do not offer express or economy shipping.
Tracking and delivery confirmation
Every order includes a tracking number and delivery confirmation. You will receive an email with your tracking link as soon as your order ships. You can also find it by signing in to your account.
Orders with more than one item
Items are produced by different print partners, so an order with several products (for example a shirt and a mug) may arrive in separate packages on different days. Each package will have its own tracking number.
Free shipping and taxes
Standard shipping is free on every order. Any applicable sales tax is shown at checkout before you pay.
Address accuracy
Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address entered by the customer. If you spot a mistake, email us right away; once an order has gone into production we may not be able to change it.
Package marked delivered but not received
- Wait one business day. Carriers sometimes mark a package delivered shortly before it actually arrives.
- Check around your home (porch, side doors, garage, parcel lockers and mailroom) and ask neighbors and anyone else at the address.
- Contact the carrier shown on your tracking link, using your tracking number. The carrier handles delivery investigations, and in many cases the recipient needs to report it. For USPS, submit a Missing Mail search (available 7 days after the package was mailed) or ask your local post office. For UPS or FedEx, report it on the carrier’s website or by phone.
- Let us know through our contact form within 14 days of the delivery date, with your order number and any reference number the carrier gives you, so we have a record and can help where we can.
Once a carrier confirms a package was delivered to the address entered at checkout, we can’t guarantee a replacement or refund, but we’ll always review your case.
Package that never arrives
If tracking stops updating, or your order still hasn’t arrived 30 days after it shipped, contact us right away (no later than 35 days after shipping) with your order number. We’ll open a lost-package investigation with our print partner and send a free replacement if the package is confirmed lost in transit.
Questions
Use our contact form and include your order number.